The User Experience

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Notes from: The Science and Art of User Experience at Google


"Give people the most direct route possible to accomplish the task they want."

"Do not overwhelm with a lot of choice up front."

"Don't put things in peoples way."

"Adding features to a product is easy ... what's harder is having the discipline to leave things out"

"Opinions are easy to come by - but how do you actually design ... we do a lot of user studies, data-driven design"

"We often want to release products early even though they may not seem ready as far as we're concerned - but getting that feedback early and from real users -- is really important".

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